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Albany County Convention & Visitors Bureau

Community Organizations

Purposes of the Organization/Vision

  • To offer convention and tour planners information and assistance in organizing conventions and tours including accommodations, meeting and banquet facilities, attractions and tours, transportation, registration, and other services, as needed, including all related brochures, and materials.

  • To actively solicit conventions, group tours and individual travel to the county through retention of a full-time professional staff.

  • To sponsor aggressive programs of work and stimulate activities which will provide for increased economic development and employment in the county through increased conventions and tourism.

  • To provide business leadership and effective coordination of all interested parties in solving problems related to the area visitor industry and in initiating constructive action.

  • To create a broad understanding and appreciation of the great opportunities for development in the convention and tourism industry while promoting the advantages and assets of the community within the area as well as in the state, region and nation.

Voluntourism combines the traditional elements of attending a meeting with giving back to a community or host city, allowing attendees to experience the best of Albany, while making a positive impact.

Highlights of Recent Accomplishments

Meeting Planners, Tour Operators, and Military Reunion Testimonials...

I cannot let the year end without saying “Thank You”! After 25 years of hosting an annual conference to assist New York’s minority and women-owned businesses, DASNY is delighted that, as of this year, the DASNY MWBE Conference became the New York State MWBE Forum. This year’s event drew over 1,000 registrants and 125 exhibitors.

On behalf of the DASNY conference planning team, please allow me to take this opportunity to extend our sincerest appreciation for your assistance with marketing downtown Albany and its array of fine dining establishments. While “dinner on your own” is not a new conference trend, it was a twist on the past experience of our attendees. However, thanks to your active participation at the conference, they were able to navigate both the downtown restaurant scene, as well as other local events.

I thought you might also like to know that responses to the Forum’s exit survey – a measurement of participant satisfaction – found that:

● 31% of our registrants dined at restaurants participating in Restaurant Week;

● of that number, the majority (60%) dined at either Jack’s (Oyster House) or the Brown Derby; and,

● 81% rated their dining experience “good” or “excellent”.

These results speak volumes about this alternative to traditional plated dinners; and, your presence at the Forum helped make the experiment a success. Again, we thank you for joining us in helping to provide a first-rate dining experience for the Forum’s attendees.

Until next time…Have a Wonderful Holiday Season,

-Mitzi J. Stewart

Intergovernmental Program Coordinator Dormitory Authority of the State of New York

"We enjoyed our 2011 event in Albany and look forward to future years there. Thanks for all you do to help promote our event."

~Sandy Ackerman, NYS Arms Collectors Association

"Albany is a central location for our state-wide tournament with good transportation options and a variety of good restaurants and hotels. Hosting a High School event in the State Capital also offers a great educational experience for our student-athletes and their families. We were made to feel very welcome in Albany and our teams received high levels of personal attention that was unparalleled in the past. Albany has the feel of a 'good fit' for our State Championship tournament!

~Walter Eaton, NYS Federation of Secondary School Associations

"Many non-program activities to choose from, user-friendly outdoor spaces, and great cultural events!"

~Mary Liz Stewart, Underground Railroad History Project of the Capital Region

"There is a lot to do and see in Albany. It is a clean and safe city. The Convention Services Manager was outstanding and very helpful in meeting out needs."

~Orv Wright, Rotary District 7170

"Thank you so much for your warm hospitality during our Familiarization Tour of Albany recently! Your staff's knowledge in showcasing the wonderful aspects of the Albany region and to carefully chose sites that would meet our group client's needs. Looking forward to bringing groups from all over the U.S. and Canada to your area. What an amazing discovery!"

~ Marian and Dennis Smith, Alternative Tours

"Our family reunion was fabulous this spring! I want to thank the ACCVB sales manager and service department for assisting us with all the details. Not only did they locate the perfect hotel in Albany County, but they also referred us to a Kosher catering company, suggested activities for the children and everytime I had a question they had several creative suggestions to help us out. We started our planning late and we don't know what we would have done if we did not have the hard-working ACCVB to assist in making it a very successful event!"

~ Malka Glustein, Glustein Family Reunion

"Our day in Albany was outstanding! The two gardens were both treasures, restaurant’s cuisine was delicious, and the Dutch Apple Cruise had the most interesting things to see and the narrator did a great job."~ Lois ' Hi-Lo' Isaacson, President, Friendship Tours"ACCVB, thanks for all your help, it's people like you that keep the tourist business alive and well."

~ Don Who Coulombe, President, Royal Travelers of New England

"The ACCVB has been most supportive in assisting Sports Travel and Tours in the planning of our Baseball Road Trip program that travels to Albany on a yearly basis. Your sales and service staff are always in the "on deck circle" and "steps to the plate" whenever we need additional support. Thanks to the Albany County CVB for being on our team!"

~ Jay Smith, President of Sports Travel and Tour

“We had our military reunion in Albany a couple of years ago and it was the best reunion we ever had! The Albany County Convention and Visitors Bureau’s Reunion Coordinator did a terrific job in helping us find the perfect hotel for our reunion. The Albany Aqua Duck Tour and visit to the USS Slater were both fun and memorable! I would highly recommend no matter what branch of the service you are to host a future military reunion in Albany, New York.”

~ Walter and Mona Grispan, USS George A. Johnson, DE 583

“I would highly recommend any military group planning to hold a reunion that they choose Albany. This was our thirteenth reunion, and we all considered it one of the best. The cooperation we received from the Albany Convention & Visitors Bureau made my job easy.”

~ John Lampe, USS Reuben James DE 153, (609) 298-7293“

Our reunion was the best! The ACCVB service was excellent, the hotel was superb and the attractions we visited were all very welcoming. We are already planning to come back to Albany for our reunion in the near future.

~ Larry Williams, USS Snowden, DE 246, Volunteer on the USS Slater DE 766 and Color Guard Member

"Thank you again for all of your help before, during, and after our event! You have been extremely helpful and knowledgeable – and I appreciate the time you took to make sure I did not lose any sleep over it!"

~ Association Event Coordinator

"I wanted to thank you and your staff again for all the support and guidance from way back at the beginning."

~Conference Chairperson

"You have all gone above and beyond the call of duty to make sure we have been taken care of! In my years of annual conference planning you far exceeded all others! Thank you for the attention to detail with everything!"

~ Meeting Planner - National Association

"Your staff at the ACCVB was very helpful in coordinating our conference. Your warmth and generosity was apparent from the time of our original site visit until the end of our event. Our association utilized the convention bureau's volunteer program to assist at our registration desk. This was very successful and it was nice for our attendees to meet someone from the area who could answer questions about Albany. I do not hesitate in recommending Albany, New York for your next conference."

~ Conference Coordinator - International Association

"Thank you so much for your contributions to our recent statewide meeting. Your participation and that of your volunteers added greatly to the overall atmosphere of the meeting. It was such a pleasure working with you. We appreciate every effort you made to accommodate us and suggestions you made which improved our meeting."

~ Assistant Director - NYS Agency"

Our show has now been held at Empire Plaza for 32 years. We love the Capital District and all it has to offer. A very great venue for our event. (so far!)"

~ Albany Event Planner"

Use of Capitol building brings the program alive for the teens. Relatively equal travel time from Rochester, NYC, Long Island."

~ State Director - New York

"It (Albany) is a hub for surrounding states - Maine to Maryland. Also convenient to Albany Airport (ALB)"

~ Division Administrator - National Organization

How Others Can Support and Contribute to this Organization

For more information on Volunteer Opportunities, contact Deb Goedeke, Convention Services Manager at 1-800-258-3582 x100

Organization Mission

The Albany County Convention & Visitors Bureau, Inc. is a private, not-for-profit organization of business and professional men and women who have joined together for the purpose of promoting the civic and commercial progress of the community through the development of conventions and tourism.
There are two primary functions of a Convention and Visitors Bureau:

  1. acts as a salesperson and spokesperson for the visitor related business and professional community and translates into action, the group thinking of its members
  2. renders specific services of a type that can be most effectively rendered by a community organization to its visitors/clients as well as to its members and to the community as a whole